Enamel details, beads, shells, pearls, or any other detail are not covered by this warranty.
The lifetime color warranty does not cover jewelry breakages, wear-and-tear marks, scratches, loss, or any other accident that may have damaged the product.
Please note that the golden tone may become slightly darker with usage. We would suggest that you try cleaning the item(s) with a soft cloth and ethyl alcohol, this will bring the shine back to the jewelry. The Lifetime Color Warranty will not be activated in these cases.
We guarantee that the coating won't wear off on its own but it may be scratched and compromised with impact. Our Lifetime Color Warranty does not cover marks from usage.
PVD Coating Hidden Parts: All our pieces are given a PVD coating to stop them from discoloring. This coating is sometimes applied after the chains have already been assembled. This is due to the manufacturing procedures and means that for some pieces it is not possible to coat specific small areas of the item.
This means that this is not a discoloration issue and is standard for the piece which you have purchased.