How is Hey Harper Jewelry waterproof?

Hey Harper Jewelry is crafted with highly resistant and durable stainless steel and takes a 10x stronger coating process named PVD - Physical Vapour Deposition - which is the most modern coating process available in the market.

Is Stainless Steel good for Jewelry?

It's a durable metal that is loved for being corrosion resistant, so it can last a long time without being replaced or breaking. It doesn't rust or tarnish, so the color remains perfect for a lifetime.

Does Hey Harper have any Warranty?

Hey Harper has a Lifetime Color Warranty. There is no risk in purchasing Hey Harper. If your chains, earrings, bracelets or rings lose their color we will immediately send store credit on the value paid for the item. For any other issues the Warranty is 6 months.

Shipping

Shipping is free on all orders to the United Kingdom.

All orders purchased on our UK website are shipped from our partners' warehouse - Haul+Store in Camberley, United Kingdom. Upon dispatch of the products from the warehouse, we will send you a Shipment Confirmation email with a tracking link.

Please note that we're unable to edit or cancel orders after the purchase is confirmed as we're making our best efforts to ship your order in less than 24 hours.

Shipping days do not account for weekends or bank holidays.

Royal Mail Standard Delivery	1 - 3 Business Days
DPD Next Day Delivery	1 Business Day if purchased before 1p.m.

Orders containing items in pre-order are sent in one shipment. Dispatching will be pending until the items in pre-order are available.

All orders purchased on our UK website are shipped from our office in Haul+Store, United Kingdom. Upon dispatch of the products from our office, we will send you a Shipment Confirmation email with a tracking link.

If the order is returned to the sender due to failed delivery attempts on the receiver’s behalf, re-shipping will be charged (7£). Send an e-mail to info@heyharpershop.com for further assistance.

Title to and risk of loss of your products will pass to you when you take possession of the products.

We're not responsible for incomplete address information, if the delivery is not possible due to this, shipping fees will not be refunded.

You may receive your order in an address of your choice (home, work, etc.).

For security reasons we do not deliver to P.O. boxes, or pack stations.

Send an e-mail to info@heyharpershop.com for further assistance.

HAVE FUN!